Processing of personal data

Here we have gathered information on Kivra’s processing of personal data.

We protect your privacy

In case of any inconsistencies between the Swedish and the English version of this "Privacy policy", the Swedish version shall take precedence.

On this page, we explain how Kivra collects and uses your personal data. You also get information about your rights in this regard and how you can assert your rights. Kivra always takes the utmost account of your privacy and handles your personal data with great caution and care.

This information text is primarily created for four categories of individuals about whom Kivra processes personal data, namely:

  1. Users of Kivra’s services for private individuals and corporate customers
  2. Visitors (contacting Kivra’s customer service, on Kivra's website and in Kivra’s spaces in social media)
  3. Contact persons at Kivra’s partners (potential and current Senders, partners etc)
  4. Job seekers

To make it more accessible for you who want to read about Kivra's processing of personal data, the information has been divided and adapted for these different categories of individuals, please see the four different sections of questions and answers below. There is also a section with general questions and answers. Kivra of course hopes that you will read all the information and that it answers all your questions. If not, you are always welcome to contact us by sending an email to dataskydd@kivra.se.

This information on Kivra’s processing of personal data is valid as of 16 July 2021.

General questions

  • What is personal data?
  • Who is the controller?
  • Kivra’s Data Privacy team and DPO?
  • Kivra as a processor?
  • Which are your rights?
  • Who do you turn to in case of complaints?

Users

  • Kivra’s responsibility for personal data?
  • Purpose and legal grounds for processing your personal data?
  • Where is your personal data processed?
  • Who has access to your personal data?
  • For how long do we store your personal data?

Visitors

  • Purpose and legal grounds for processing personal data?
  • Where is your personal data processed?
  • Who has access to your personal data?
  • For how long do we store your personal data?

Contact persons at Kivra’s partners

  • Purpose and legal grounds for processing personal data?
  • Where is your personal data processed?
  • Who has access to your personal data?
  • For how long do we store your personal data?

Job seekers

  • What personal data is processed and how is it collected?
  • Purpose and legal grounds for processing personal data?
  • Where is your personal data processed?
  • Who has access to your personal data?
  • For how long do we store your personal data?
  • Who is the controller?