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This is how Kivra works

Kivra is a mailbox on your phone and computer. It's where you get letters, bills and other important documents.

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What is Kivra?

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Receive and save important documents

Kivra is an app on your phone. You can also use Kivra on your computer. In Kivra, you can receive and save important documents. You can save your own documents there too.

Your mail goes where you go

You can read your mail wherever you are. At home, when you travel or at someone else's place. If you move, your mail still comes to your Kivra.

What you can do in Kivra

Read letters

You get letters from government agencies and companies. For example, Skatteverket and Försäkringskassan.

Pay an invoice

You can pay directly in Kivra. You approve the payment with Mobile BankID, just like with your bank.

Share your mailbox

Let someone you trust help you with your mail. For example, your son or daughter, or a friend.

Everything in one place

Letters, invoices and government mail lands in one place. Easy to find.

Save your own papers

Take a photo of a document with your phoneto save it in Kivra.

Get receipts

You can get receipts from shops, pharmacies and restaurants in the app instead of on paper.

Kivra is safe

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Only you can see your mail, unless you choose to share it. You log in with Mobile BankID.

We check everyone who sends you mail in Kivra. We never read your mail.

Kivra will never ask for your codes or ask you to log in through a link in a text message.

This is how you get Kivra

Note! When you get Kivra, your mail from companies and agencies that use Kivra comes to the app instead of on paper. So check your Kivra as often as you check your mailbox.

1

Get the app

Search for Kivra in the App Store or Google Play. On a computer, go to kivra.se.

2

Press create account

Log in with Mobile BankID.

3

Follow the steps on the screen

It only takes a few minutes.

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We help you stay on top of things

When you get something new in Kivra, we send you an email. If you haven't read it, we send you a reminder.

Turn on notifications in the app. Then you'll see right away when you get new mail.

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App: A program on your phone.

Mobile BankID: Your ID on your phone. You use it to log in and approve things.

Notification: A message that shows up on your phone when something new happens.

Real people who are here to help

Behind Kivra, there are people ready to answer your questions. You're welcome to get in touch with us.