Swedens largest safe space

Security is the foundation of everything we do, from our overall business concept down to the smallest feature. With us, you know your content is in safe hands.

This is how we protect you

To protect your information, we work according to ISO 27001 – a global standard for information security. As a digital platform, we are also audited by DIGG (the Swedish Digital Governance Agency).

We use sophisticated security systems

And we stress test them routinely to ensure we are always one step ahead.

We process all data in Swedish data centers.

With the highest level of both physical and digital protection.

Our systems are built with redundancy

This means that we always have backups in case something unexpected happens.

We conduct security and penetration tests

This is done routinely to verify our security features and vulnerability management.

We continuously evaluate our processes

We are continuously working to improve our robustness and resilience to ensure that Kivra is available even under difficult conditions.

Our core question since day one

We are Sweden's largest platform for important things - over six million people trust us with their most sensitive information. It means a lot to us and that's why we take that responsibility very seriously.

Security is the very foundation of everything we do - our reason for existing.

Since the start in 2011, we have worked actively and proactively to create a safe service for everyone. For us, security is not an add-on, but the very foundation.

A sustainable solution for all occasions

We have evolved from being just a digital mailbox to a society-critical function. Every year, hundreds of millions of important documents are sent through Kivra – and this requires a stable digital infrastructure. As the country's security situation worsens, the demands increase even more.

Building robust systems that withstand disruptions and protect against intrusions is our way of continuing to contribute to the public good and, ultimately, Sweden’s security.

Protect yourself outside of Kivra

Be careful with links

Have you received a link in an email or SMS? Think carefully before you click and verify that the sender is who they claim to be.

Be restrictive with sharing important information

Better safe than sorry – only share information when you are completely sure who the recipient is, never otherwise.

Never share your passwords

Passwords and codes are personal and should never be shared with anyone.

Check the sender's address

Unsure about an email? Click on the sender's address. If it is misspelled, contains extra numbers or characters, it is often an attempt at fraud.

Check off our ID-checklist

Make it difficult for the fraudster. There are a few simple things you can do to reduce the risk of being targeted. Tick off our ID checklist in just a couple of minutes – you’ll find it in the app.

Trust your gut

Last but not least – if it feels wrong, it often is. Don’t make any hasty decisions. Pause and verify the sender or hang up. You lose nothing by being cautious.

Get in touch!

If you have any questions about our security work or are unsure about anything related to Kivra – don't hesitate to get in touch!

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