Special terms and conditions for Kivra’s signing service

1. General information about the service

These special conditions apply when Kivra Sweden AB, org. no. 556917-3544, or another company within the same group as Kivra Sverige AB ("Kivra"/"We"/"Us") provides an opportunity for you as an existing user of Kivra ("User"/"You"/"You" ) to be able to verify agreements, confirmations, receipts, agreements, powers of attorney and other documents ("Documents") that have previously been digitally signed by signing with Mobile BankID in Kivra ("Signing service"). The signing service is provided in logged-in mode in your digital mailbox at Kivra.

These conditions ("Terms") apply in addition to Kivra's General Terms and Conditions for the Service ("General terms”) that you approved in connection with the activation of your digital mailbox with Kivra. The terms apply when you use the Signing Service.

Kivra has previously offered Users the opportunity to upload and sign Documents via the Signing Service. From 2022-01-20, however, this possibility no longer exists. However, Users may continue to verify already signed Documents with Kivra in accordance with the Terms.

2. Use of the Signing Service

Individuals who have signed a Document in Kivra ("Signatories") can, if necessary, view and print the Document and the signing log that is available in the Signing Service. The signing log contains cryptographic information that can be used to ensure the integrity of the signed Document and validate digital signatures.

If a dispute arises between the Signatories due to a Document that has been created through the Signing Service, Kivra has no responsibility or liability with respect to such possible disagreement. However, Kivra's customer service is available as usual to help the Signatories with logging in to Kivra, to find Documents and otherwise use the functions available through the Signing Service and Kivra's other services.

3. Processing of personal data

If you want to know how Kivra processes your personal data when you use the Signing Service, read here.

4. Communication to Signatories and storage of Documents

An important prerequisite for Kivra to be able to provide the Signing Service is that Kivra can communicate with and share relevant information with the individuals who are Signatories. Kivra will provide information to the Signatories specified for a particular Document to the extent necessary for them to be able to 1. take part in and review the Document, 2. take part in information about the identity of any other Signatories and the status of their signing of the Document, and 3. be able to take part in the signing log.

Documents uploaded in Kivra, regardless of whether they are signed or not, are stored on behalf of the User and are only deleted when Kivra, through functionality in the service, has received an order from the User to delete the Document. Documents and associated data are only permanently deleted after a maximum of 52 days from the order for deletion to take place being received.

The signing data for a signed Document is stored by Kivra even after a Document has been deleted in case a need arises for a User or a Signatory to be able to produce evidence about Documents signed via the Signing Service. Entitled to request such proof data from Kivra are the Signatories who are parties to the Document in question. Such data cannot be deleted by Kivra but is kept for evidentiary purposes as a security for the Signatories and as part of Kivra's fulfillment of the Terms. A Signatory cannot individually request that Kivra delete such signing data.

Deletion of a Document is reflected only for the User who ordered deletion in their account with Kivra and not for any other Signatories of the Document. Thus, a Document is deleted completely, including the signature data, only when all Signatories have individually deleted the Document. This takes place no later than 52 days after the order for deletion to take place has been received.

5. User Responsibilities

It is the User's responsibility to adopt and evaluate the correctness, completeness and usefulness of Documents, instructions and other information that the User receives in connection with their use of the Signing Service.

6. Limitation of Liability

Kivra is not responsible for the content of, or the consequences of, the Documents that Users have uploaded and signed in the Signing Service.

No instructions and no information from Kivra's side in connection with your use of the Signing Service shall be interpreted as legal advice. Kivra disclaims all responsibility for ensuring that Documents signed through the Signing Service are valid or enforceable under the laws of a particular country, state or other jurisdiction. If you as a User wish to check the validity or enforceability of any Document that you have signed through the Signing Service