Surveys

Kivra has launched a new service for social surveys. By reaching 6 million users in Kivra, with a conversion rate above the industry standard, the surveys can achieve a wider demographic spread and thus provide more representative results. The service complements existing contact surfaces such as telephone, SMS and postcards, which facilitates faster responses.

Hero undersökningar

6 002 190

Users

171 815

Kivra Business users

49 776

Senders

Ask the big questions

Reach wide

With 6 million users in Kivra, you can reach as many people as you want and need, over as wide a geographical spread as possible.

Reach right

Reach the right people. Whether that means randomly selected people or a carefully selected group.

Fast answers

Kivra has an unmatched open rate and answer rate. Through us you will get answers quickly.

Sustainable answers

Sustainability is the common thread in everything we do at Kivra. Skip the paper by asking questions through us.

IR exempel

How does it look?

An example of what a survey in Kivra can look like for the recipient. They receive a notification from Kivra that leads to a direct link to the survey. It is clear who the sender is and the process is simple and smooth from the first notice to the submitted survey.

How does it work?

Direct integration

With a direct integration, your company need to create and store surveys on your own domain, as well as compile your own analysis and conclusion.

Via partner

If you go through a partner, you order a survey through them and then they take care of the rest of the setup and contact with Kivra.

Selection

Kivra does not make a random selection of recipients. In order to know which people the survey should be sent to, Kivra needs to receive a contact list from you.

Send out

Regardless of type of integration, the rest of the process looks the same! The survey is sent out via our API – like a regular letter in Kivra.

The collaboration with Kivra opens up completely new opportunities to develop Gallup's methods without threatening reliability.

In addition to the opportunity to collect answers in a short time, Kivra also gives us a greater opportunity to reach a large number of people in smaller geographical areas such as municipalities. It increases the chance of a citizen dialogue through surveys, where it is not only those who are most active on social media who get their voice heard.

– Mikael Ohlsson, quality manager at Novus.

Notice flow

Notisflöde undersökningar

Notice 1

The first notice is sent out at the same time as the survey. At the same time an informative email is sent out.

Notice 2

The second notice (reminder) is sent out 4 days later.

Notice 3

The third notice (reminder 2) is sent out 6 days later.

Undersökningar eller formulär?

I Kivra anpassar vi verktyg efter behov; och det finns många sätt att ställa frågor på. Vilket sätt passar er bäst?