Smoother invoice management creates value
To streamline its invoice management and provide corporate customers with a better buying experience, Kilands mattor has chosen to implement Ledyer's checkout solution. One of the many advantages of the solution is that customers with Kivra Business can have their invoices sent directly to their digital business mailbox.
Need for smoother invoice management
Kilands mattor wanted to offer its corporate customers a smoother and more flexible solution for managing invoices. Previous options were limited, and they needed a complement to Klarna and email invoices.
They chose Ledyer's checkout solution, which provides customers with a smooth and modern buying experience. One of the advantages is the simple integration with Kivra. Through an automatic check of the company registration number, Ledyer ensures that companies that have Kivra Företag are given the option to receive the invoice directly in their digital business mailbox. This makes it easy for customers to choose what suits them best and reduces the risk of lost invoices.
Being able to offer customers the choice of receiving their invoices in Kivra makes the process much smoother for us, says Martin Kiland, CEO of Kilands mattor.
Reduced administration, higher customer satisfaction
By using Kivra, Kilands mattor reduces both paperwork and administration, while strengthening its customer relations and brand. The high open rate in Kivra prevents late payments and reminder handling.
Kivra provides legitimacy and is a strong channel that our customers trust, adds Martin.
Including Kivra as an option in Ledyer's checkout solution contributes to a smoother purchase process and more choices, which in turn leads to increased customer satisfaction.
Digitalization and collaboration that create value
The collaboration between Kilands mattor, Ledyer and Kivra shows how digitalization can streamline processes and improve the customer experience. With this solution, Kilands mattor meets the growing demand for digitalization within B2B and access to sustainable alternatives.
About Kilands mattor
At Kilands mattor, they are a cheerful and hardworking team whose common goal is to give the customer the best possible shopping experience, both when one shops with them online and visits their store. Their goal is also to offer one of the Nordic region's largest selections of rugs and to inspire with interior design ideas for homes and offices whether one is shopping with them or following them on Instagram and Facebook.
Kilands mattor is a family business that was founded in Jönköping in 1969 and is now in its third generation. Today, they have approximately 25 employees and one of the Nordic region's largest selections of rugs. They sell rugs online in Sweden, Norway and Denmark, and in their 1,000 square meter store in Jönköping. They are constantly striving to develop and find new ways to offer their customers even better rugs at even better prices.