Question 1

How do I register a Business Mailbox?

Accepted Answer

To open a Business Mailbox and start receiving mail in Kivra, you need the following:

A Mobile BankID
A private Kivra registered
Be a company signatory
The business form must be Aktiebolag, Handelsbolag, Kommanditbolag, Ekonomisk förening, or BRF. If you have a sole trade company you can use Kivra Private instead.

If you sign the company in consultation, several company signers may need to sign with Mobilt BankID at registration to comply with your company rules at Bolagsverket. When it is fulfilled, your Business Mailbox opens and your company will then automatically receive mail from connected senders.

Register a Business Mailbox here.

Question 2

How do I know when I have received new mail to my Business Mailbox?

Accepted Answer

Each time you receive a new digital letter, you receive an e-mail notification to the e-mail address you have registered.

Therefore, it is important that you have an updated e-mail address registered. This also applies to the persons who have been granted permission because they also receive e-mail notifications for new mail in the Business Mailbox.

Question 3

Can my accountant or colleague access the Business Mailbox?

Accepted Answer

It is possible to distribute permissions to others in addition to company signers - it is required that the person have a private Kivra and a Mobile BankID.

The permissions are administered under "Settings" and "Permissions and Shares" when logged in to the Business Mailbox. You can invite people who need to take part in the company's administration.

Note that invited users with permission level 'Read and Manage' can invite new people to the Business Mailbox. Ultimately, it is the company signers who are responsible for keeping the authorization register up to date. Company signers always have access to the Business Mailbox, even if for some reason your authorization register was deleted, you can always register again and gain access to the Business Mailbox again.

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FAQ

How do I register a Business Mailbox?

How do I know when I have received new mail to my Business Mailbox?

Can my accountant or colleague access the Business Mailbox?

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