Surveys
Kivra's social survey service reaches a broad and representative target group through its 6 million users. This leads to more reliable results and a higher response rate than is standard in the industry. The service works as a complement to other communication channels, such as telephone, SMS and postcards, which speeds up the collection of responses.
How does it work?
Direct integration
With a direct integration, your company need to create and store surveys on your own domain, as well as compile your own analysis and conclusion.
Via partner
If you go through a partner, you order a survey through them and then they take care of the rest of the setup and contact with Kivra.
Selection
Kivra does not make a random selection of recipients. In order to know which people the survey should be sent to, Kivra needs to receive a contact list from you.
Send out
Regardless of type of integration, the rest of the process looks the same! The survey is sent out via our API – like a regular letter in Kivra.