Surveys

Kivra's social survey service reaches a broad and representative target group through its 6 million users. This leads to more reliable results and a higher response rate than is standard in the industry. The service works as a complement to other communication channels, such as telephone, SMS and postcards, which speeds up the collection of responses.

Hero undersökningar

How does it work?

Direct integration

With a direct integration, your company need to create and store surveys on your own domain, as well as compile your own analysis and conclusion.

Via partner

If you go through a partner, you order a survey through them and then they take care of the rest of the setup and contact with Kivra.

Selection

Kivra does not make a random selection of recipients. In order to know which people the survey should be sent to, Kivra needs to receive a contact list from you.

Send out

Regardless of type of integration, the rest of the process looks the same! The survey is sent out via our API – like a regular letter in Kivra.

Notice flow

Notisflöde undersökningar

Notice 1

The first notice is sent out at the same time as the survey. At the same time an informative email is sent out.

Notice 2

The second notice (reminder) is sent out 4 days later.

Notice 3

The third notice (reminder 2) is sent out 6 days later.

Undersökningar eller formulär?

I Kivra anpassar vi verktyg efter behov; och det finns många sätt att ställa frågor på. Vilket sätt passar er bäst?