Surveys

With Kivra, your customers can reach their clients, members, or residents directly through a channel they already use and trust. Whether you represent the public sector or a private company, it becomes easy for them to gather insights in a secure and sustainable way.

Hero undersökningar

How does it work?

Direct integration

With a direct integration, your customers need to create and store the surveys on their own domains, as well as compile their own analyses and conclusions.

Via partner

If your customers goes through a partner, they order a survey through you and then you take care of the rest of the setup and contact with Kivra.

Selection

Kivra does not make a random selection of recipients. In order to know which people the survey should be sent to, Kivra needs to receive a contact list from those who wish to send the survey.

Send out

Regardless of type of integration, the rest of the process looks the same! The survey is sent out via our API – like a regular letter in Kivra.

Notice flow

Notisflöde undersökningar

Notice 1

The first notice is sent out at the same time as the survey. At the same time an informative email is sent out.

Notice 2

The second notice (reminder) is sent out 4 days later.

Notice 3

The third notice (reminder 2) is sent out 6 days later.

Undersökningar eller formulär?

I Kivra anpassar vi verktyg efter behov; och det finns många sätt att ställa frågor på. Vilket sätt passar er bäst?