Sender Portal
With our sender portal, senders can customize the user experience in Kivra by showcasing their company's visual identity – a direct link to their own pages, social media, support, or other contact channels. The portal also contains valuable statistics on all communication, leading to increased insights into customer interaction.
The sender portal is a powerful tool that helps senders enhance their visibility and presence within the Kivra platform.
See how information is received and handled
With our sender portal, senders can gain valuable insights and an overview of open rates, sent shipments, paid shipments, and the number of trees saved. Within the portal, senders can easily share permissions, allowing more members of the organization to access the latest statistics.
A home for senders in Kivra
To further strengthen the relationship and make it easier for customers to contact senders, they can easily add contact channels in the sender portal. Login to "My Pages", phone number, email, or directly link to an FAQ.
Senders can also add an image and logo in line with their visual identity to create recognition and trust.
Kivra Campaigns
Reach out with our advertising tool Kivra Campaigns. We have simplified the management for adding, editing and publishing banners. Statistics for each banner are also presented here, which increases the understanding of how the ads deliver and how we can improve the result over time.
This is how GodEl did it
GodEl uppdated their profile page in Kivra with both images and direct contact paths for their customers. This has led to a decrease in support cases, closer customer relations, and increased traffic to relevant channels.
"Our profile page is a great way for us to get closer to our customers in Kivra. With a few simple settings in the Sender portak, traffic has increased when customers are using Kivra while simultaneously being able to direct them to help pages and customer service."
Adam Lodin, Online manager at GodEl.