Real-time insight into payment flows
With webhooks in Kivra, your customers receive real-time information about users' payment activity. This provides a better understanding of users' payment habits, more efficient processes, and an improved customer experience. As a partner of Kivra, you can use this feature to strengthen your offering and create added value in your integrations.
Immediate status
Your customers don’t have to wait for settlement files – they receive immediate updates when a payment is scheduled, completed, failed, or canceled.
Improved customer experience
With real-time data, your customers can quickly provide feedback, activate services immediately, and manage exceptions proactively.
More efficient operations
Webhooks provide insights that can be used to predict cash flow, track campaign outcomes, and tailor communication.
Insights & Information
Your customers gain insight into the entire payment flow in real time – from when a user schedules a payment until it is completed, fails, or is canceled. This applies regardless of whether the payment is made via Swish, bank transfer, or direct debit.
They also receive information about the payment method the user has chosen (MPO) and the scheduled amount.
Additionally, senders will soon be able to receive notifications for when a direct debit mandate is activated or terminated, and also know when someone has declined payment when that is an option e.g., for offers or donations.
How does it work?
The service is fully automated and can be deactivated if needed via API.
Customer creates a technical receiver (endpoint/URL)
To receive signed webhook calls.
Customer activates the service
Through an API call to Kivra
Kivra automatically starts sending payment events in real time.
Based on invoices that the customer sends through your solution.